We aim to deliver all orders within 30 days, but many are delivered much quicker. If we are unable to deliver within the specified time we will contact you with the option to cancel your order if you would rather not wait.

As a general guideline hinged doors are usually 2-3 weeks and sliding doors 3-4 weeks from the date you place your order.

Sliding doors
Sliding doors are delivered on a dedicated van, despatch will contact you to arrange delivery and it is possible for the driver to contact you an hour before he arrives so you don't have to wait in all day.

Hinged doors
Hinged doors are delivered by carrier. We will contact you when your doors are ready and they can be delivered any day Monday to Friday to suit you. Timed delivery or Saturday delivery can be arranged at an extra cost. Please contact the office on 01423 502040 for further details.

on delivery

Sliding doors
On receipt of your delivery the driver will wait until you check your goods thoroughly for any sign of damage. We are unable to accept claims for broken glass or mirrors at a later date. Please let us know within 24 hours if there are any other problems.

Hinged doors
On receipt of the goods please check the number and condition of the packages before signing the delivery note and writing "unexamined". If the packages look damaged in any way, please mark this on the delivery note. Then immediately check the order and let us know within 24 hours if there are any problems.